For Luxor, partnership is a
Clients are colleagues who deserve to be successful
Learning from each other, being successful together. With this in mind, we provide technical, advertising, and – most of all – personal support.
It is our desire to be successful with our clients. This can be achieved most easily if we know exactly what the clients need. And the clients of our clients. That’s why we consider ourselves as a partner, and not a supplier. To us, installers are not customers but knowledge partners, to be respected and valued as experts. If a client has a question, this is not annoying to us but important, and is easily and quickly taken care of. After all, we want to pass on our know-how about photovoltaics so that we can grow together with our partners. It is an aspect of a true partnership to provide intensive support to our clients with respect to their requests to the best of our abilities. For example, with professional advertising material and absolutely reliable deadlines. The same is true for our products. The low rate of complaints of under 0.2% speaks for itself – and for the solar modules by Luxor.